Returns & Exchanges
At Jericho, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day return window for items in their original, unopened condition.
Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return and receive a unique Return Authorization Number.
Prepare Your Package
Securely pack the unused products in their original packaging, ensuring the Return Authorization Number is clearly marked on the outside of the box.
Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing